Frequently Asked Questions

Get answers to common questions about Ultimate Spa Package.

Designed for young clients up to pre-teens and teens, the Ultimate Spa Package is age-flexible. We tailor treatments, products, and styling to each child's age and comfort level; ask about specific age recommendations when booking to ensure suitability.

Appointments typically last 90 to 120 minutes, depending on chosen styling and treatment add-ons. We schedule time for updo, manicure, pedicure, facial, and a fun Make-Your-Own kit experience, ensuring a relaxed, unhurried spa visit.

We use gentle, kid-friendly products and can accommodate sensitivities. Some items are hypoallergenic or fragrance-free; please notify us of allergies or skin concerns before arrival so we can select appropriate scrubs, lotions, and facial products for your child.

Yes — parents are welcome to stay in our comfortable lounge area or nearby treatment space. For safety and comfort, we ask guardians to supervise younger children and respect other guests; let us know if you prefer a private family room.

Gratuity is not included in the base price; it is appreciated but optional. You may tip your stylist, nail tech, or facialist at checkout in cash or via card. For group bookings, discuss distribution or flat gratuity arrangements when booking.

Call or book online to reserve a date; we recommend booking at least two to four weeks in advance for parties. Tell us guest count, ages, and any add-ons. We’ll create a tailored schedule and confirm staffing and room needs.